In response to regulatory changes in 2014, we redesigned the debt collection process within our ERP environment to align with updated legal requirements. In the same year, we successfully transitioned all payment operations to SEPA standards.
As our national payments system was shifted to SEPA, we implemented CPS as a new payment platform, replacing MultiWeb as the previous system to enhance automation and compliance. The new solution was configured to automatically handle both direct debit and transfer data from integrated systems. It also included an alert mechanism for payment approvals and timely notifications ahead of processing deadlines.